HVDI is responsible for all products. We would like to provide best shopping experience for you. All HVDI warranties are available for products purchased from HVDI official website or Amazon HVDI official shop. Not including unauthorized resellers of HVDI products（Such as second-hand market）.
HVDI offer 1-year limited warranty,products purchased from unauthorized distributors or resellers are not covered by the 1 year warranty.This warranty is only valid for items that are considered defective. Defects are defined as imperfections or flaws that are produced by a manufacturing error. Accidental drops, installation failures, normal wear and tear, etc. caused by the owner are not covered under this warranty.
*All terms and conditions for any and all warranties are subject to change under the sole discretion of HVDI Inc.
HOW TO SUBMIT A WARRANTY:
You must Ship or Mail back your original products with the Warranty Claims Form. To obtain the Warranty Claims Form, contact our customer support at support@HVDI.com
DISCLAIMER: All products returned to HVDI Inc. will be subject to review for authentication. If any of the products are found to be counterfeit, it will be confiscated and turned over to HVDI’S legal department for further actions. These counterfeit items will not be returned once in the possession of HVDI Inc.
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